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About Us

We help organisations plan, produce and deliver campaigns that work. Since 1986 we have paired practical know-how with careful project management so every job is costed clearly, handled carefully and measured properly. Clients use us as an extension of their team, from one-off mailings to rolling programmes with regular reporting.

What we do (at a glance)

Direct Mail • Fulfilment (PRIpak) • Healthcare Lists • Bespoke Research • Printing & Production
Explore the detail on our Services page.

Our Story

In 1986, Charles and Torill Russell set out with a clear vision, to provide accurate, high-quality healthcare personnel lists, expert data management and insightful research. From those early days we have remained a proud family business, rooted in the values of trust, quality and innovation.


Over the decades we have evolved alongside the healthcare and pharmaceutical industries, adapting to new challenges and technologies while keeping a commitment to quality and practical thinking.


Today, RMS specialises in direct mail, targeting, list services, fulfilment and bespoke research, bringing together decades of expertise with a forward-thinking approach. From our base in Staplehurst, complete with warehouse and offices, we manage projects from start to finish with precision and care. We remain as passionate as ever about what we do and ready to embrace the next evolution of our journey.

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